📦 Delivery & Tracking

Once your order leaves our warehouse, you will receive:

📩 A tracking notification by email (or text if provided)
🔎 Full online tracking updates via Evri
🕒 A delivery time window on the day of arrival
📍 Options to divert, reschedule, or leave in a safe place

You can manage your delivery directly through the Evri tracking link if any changes are needed.

⏱ Collection & Delivery Schedule

We despatch Monday to Friday, with orders placed before 3pm sent the same working day.

Please note: Delivery times are estimates and may vary slightly during busy periods.

Our warehouse operating hours are:

Monday – Thursday | 9.30am – 4.30pm

Friday | 9.30am - 4pm

🔄 Returns & Refunds

We want you to be completely happy with your purchase.

If you are not satisfied, you may return your order within 30 days for a full refund.

Items must be returned unused and in their original packaging.

For return instructions, please contact us before sending anything back.

💬 Customer Support

Need help with your delivery?

Our support team is available:

Monday – Thursday | 9.30am – 4.30pm

Friday | 9.30am - 4pm

If you have any questions about tracking, delivery updates, or returns, please get in touch — we’re here to help.